Shipment & Delivery:
www.dnsilifesciences.com understands that getting your items quickly is important to you and you can trust that your order will be quickly processed and safely delivered. We use to ship products almost anywhere in India other than a few locations which our logistic partners do not serve.
When you place an order, we will estimate delivery dates based upon the availability of your item(s) and your shipment’s destination. We usually get your shipment delivered within 4-22 business days of your placing the order on our website depending on the location.
If there is any further delay in shipping the products, One of our Customer support will call you regarding the same.
If you are willing to wait we ship your product otherwise refund will be issued in 15 to 30 business days, once the package is returned to us.
Shipping charges will be calculated based on the location within India.
We have partnered with multiple courier providers and transporters for shipment of orders and based on your location, we may ship your order through any one of them. Even though we try our best to ensure on-time delivery, there are certain conditions under which the delivery may get delayed:
- Incorrect shipping address
- Incorrect PIN code
- Nobody available at shipping address
- Extreme weather conditions
- Other Force Mater
We send you a confirmation email / SMS time to time when the order is dispatched, shipped, out for delivary and another email when the order is delivered.
In case you want to check the shipment status in between you can track your order details in your account.
Our Courier partner will deliver the product to you at the address provided by you. You may collect it after signing the acknowledgement with Contact No..
It is mandatory to give Telephone # or Mobile # of the person who receive the package.
The customer should possess any one of the following documents as ID proof to take delivery of the product:
– PAN Card
– Driving License
– Voter ID Card
– Aadhar Card
We also ship products outside India.
We ship all Herbal products except liquids / tonics / oils to world-wide & deliver within 10 to 25 days.
Please submit your request, we will get back to you with the details within 24 hours.
Information Regarding Import Taxes / Customs Duties:
Orders shipped outside of the India may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country.
Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
In-Cause, if Customs not cleared & Products returns, You will be eligible for Product cost only not the shipping amount.